Privacy Policy
Summary
This Privacy Policy explains how HotSelects (“the Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit HotSelects, we automatically collect certain details about your device, your interactions with our website, and any information needed to process your purchases. If you contact us for customer support, we may also collect additional information. In this policy, any information that may uniquely identify an individual (see details below) is called “Personal Information.”
Device Information
Examples: web browser version, IP address, time zone, cookies, viewed sites or products, search terms, and how you interact with the Site.
Purpose: to ensure the Site loads accurately and to analyze site usage for optimization.
Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure: shared with our processor Shopify.
Order Information
Examples: name, billing/shipping address, payment details (including credit card and PayPal), email, and phone number.
Purpose: to provide products/services, process payments, arrange shipping, send invoices/order confirmations, communicate, screen orders for risk/fraud, and offer relevant information or promotions.
Source: collected directly from you.
Disclosure: shared with Shopify.
Customer Support
Currently, we do not collect personal information specifically for customer support purposes.
Sharing Personal Information
We share your Personal Information with trusted service providers to help provide our services and fulfill our obligations to you. For example:
Shopify powers our store. See how Shopify handles your information: https://www.shopify.com/legal/privacy.
We may disclose information when required by law, legal processes, or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted marketing and advertisements we believe may interest you. For instance:
Google Analytics helps us understand user behavior. Read more: https://policies.google.com/privacy?hl=en and opt out: https://tools.google.com/dlpage/gaoptout.
Information about your interactions, purchases, and ad engagement may be shared with advertising partners, via cookies or similar technologies (subject to your consent, where required).
More information on interest-based advertising: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To opt out:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or visit the Digital Advertising Alliance’s opt-out platform: http://optout.aboutads.info/
Using Personal Information
We use your information to provide and improve our services, process and fulfill orders, accept payment, and notify you about updates, products, and offers.
Lawful Basis
If you reside in the European Economic Area (EEA), HotSelects processes personal information under these lawful bases:
Your consent
Fulfilling our contract with you
Compliance with legal obligations
Protecting vital interests
Performing tasks in the public interest
Legitimate business interests that do not override your rights
Retention
If you place an order, we retain your personal information unless and until you request deletion. See “Your Rights” below for information on erasure.
Automatic Decision-Making
HotSelects does not engage in fully automated decision-making using customer data with a legal or significant effect. Shopify uses limited automated processes to prevent fraud, such as temporary denial of suspicious IPs or credit cards, with no significant legal effect.
Your Rights
GDPR (EEA Residents)
If you are in the EEA, you have the right to:
Access your data
Transfer your data to another provider
Request correction, update, or erasure
To exercise these rights, contact us as below. Your data may be processed in Ireland and transferred (including to Canada and the US). For details: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA (California Residents)
You have the right to access, transfer, correct, update, or erase your data. To exercise these rights (or appoint an authorized agent), contact us at the address below.
Cookies
Cookies are small data files stored on your device. HotSelects uses various cookies to improve your browsing experience, including for functionalities, performance, advertising, and social media integration. Cookies help remember your preferences and improve site usability and analytics. The duration of cookies varies; many are persistent and expire between 30 minutes and two years.
You can control cookies through your browser settings; blocking cookies may impact site functionality. Learn more at www.allaboutcookies.org.
Blocking cookies does not entirely prevent sharing information with third-party advertisers; please refer to the “Behavioural Advertising” section for opt-out instructions.
Do Not Track
Currently, HotSelects does not alter its data usage practices in response to Do Not Track signals.
Changes
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact
For questions about privacy practices, to lodge a complaint, or to exercise your rights, contact us by email at [email protected].
If unsatisfied with our response, you have the right to contact your data protection authority or, for UK users, the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.